Customer Services

In Hong Kong, we supply electricity to 2.77 million customer accounts in Kowloon and the New Territories, which represent over 80% of the territory's total population.

Hong Kong depends on a reliable electricity supply at a reasonable cost to sustain its economic development and to maintain its competitive position. CLP is committed to meeting the city's needs and providing the highest standards of customer service.

CLP is committed to help our customers and the community at large to use energy more efficiently and change their behaviour to save energy for a better environment through promotion and public education programmes. We provide tools and technical support to customers on energy efficiency, and also offer energy audits to help businesses optimise their use of power and save energy.

Customer Accounts


Customer Services